For online users:

  1. Log in to myGDEX or myGDEX Prime.
  2. Go to “Create CN”. Enhanced Liability will be offered when booking a shipment order.
  3. Click on the checkbox to add Enhanced Liability and click “Submit”.
  4. Enhanced Liability will be added to the shipment.
  5. Proceed to print the CN label and ship out your parcel.

For walk-in customers:
Go to any of our GDEX branches, lodge-in centres, distribution centres, agents or POP Plus. Request to add on Enhanced Liability from our customer service representatives.