GDEX is a express courier company that provide domestic and international delivery. With over two decades of experience, GDEX has established as a reliable and efficient solution for domestic and international shipping needs.
GDEX offers a wide range of services, including parcel delivery, warehousing, e-commerce solutions, and freight forwarding.
We are known for our strong network coverage, ensuring timely and secure deliveries to both urban and remote areas across Malaysia. With a customer-centric approach, advanced technology, and a dedicated team, GDEX continues to play a crucial role in facilitating trade and connecting businesses in Malaysia and beyond.
How can I track my Shipment?Liew Zhi2023-07-20T16:08:53+08:00
2. Enter your tracking number in the provided field. The tracking number is typically provided to you by the sender or can be found on the receipt or shipping confirmation email.
3. Click on the “Track” or “Submit” button to initiate the tracking process.
4. The system will display the real-time tracking information for your shipment, including the current status, location, and estimated delivery date. If you encounter any issues or need further assistance, kindly contact our customer service hotline for support.
What is the volumetric charges for GDEX?Liew Zhi2023-07-20T11:07:54+08:00
GDEX Malaysia calculates volumetric charges for shipments based on the volumetric weight or dimensional weight of the package. The volumetric weight is determined by calculating the package’s length, width, and height, and then applying a conversion factor.
Can I self-collect my parcel from GDEX?Liew Zhi2023-07-20T11:11:24+08:00
Our next day delivery is available for regular service areas or major towns in Peninsular Malaysia, and 1 to 3 working days for major towns in East Malaysia (3 to 5 working days for outskirt areas), subject to flight availability or abnormal circumstances.
For international shipments, the delivery time will depend on the destination country and customs clearance processes. International deliveries can be as fast as next day, or few working days.
How can I check the shipping price rate for GDEX?Liew Zhi2023-07-20T11:17:36+08:00