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GDEX Cool2023-08-10T16:01:01+08:00
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Temperature-controlled to deliver chilled & frozen shipments your way

We deliver medical supplies, pharmaceuticals, meat, seafood, fresh produce, and more, at the required temperature and condition.

GDEX COOL – Your TRUSTED cold chain delivery

The temperature of your shipment is closely monitored and controlled throughout the delivery process.

High Capacity Load

Full Truck Load with single or multiple drop points

Temperature Monitoring

Trucks equipped with temperature monitoring system.

Stringent Quality Control

Safe handling to ensure quality of your commodities

Frequently Asked Questions

What types of goods is GDEX Cool able to deliver?2023-08-02T18:13:39+08:00

Chilled Goods:

  • Temperature between 0ºC to 8ºC
  • To be pre-cooled by sender at least 6 hours before pick up

Frozen Goods:

  • Temperature between -15ºC to 0ºC
  • To be pre-cooled by sender at least 12 hours before pick up
How many days does it take to deliver?2023-08-09T15:07:48+08:00

Delivery to destination should not take more than 48 hours from pick-up date.

What are the required service conditions?2023-08-09T15:08:51+08:00
  1. Items must be packed in proper and safe packaging
  2. Delivery date from pick-up date is not more than 48 hours
  3. Product must be chilled/frozen before pickup
Is there any packing guide for GDEX Cool?2022-12-14T15:33:24+08:00

Appropriate materials and packaging are required, depending on the shipment content.

GDEX COOL items packed with foam boxes are accepted but NOT advisable, as the boxes are made from temperature-resistant material. Standard GDEX pick-up without temperature-controlled equipment are allowed to pick up such shipments with foam boxes.

What is the recommended packing method for GDEX Cool shipments?2023-08-03T16:57:52+08:00
  1. Ensure all seams are sealed using H-taping method
  2. Use a new corrugated cardboard box
  3. Pack with peanut foam or bubble wrap
  4. Cling-wrap wet parcel to prevent leaks
  5. Palletise the shipments

Will GDEX reject my parcel/packaging?2022-12-14T15:35:17+08:00

Yes, if…

  1. Packaging is not sturdy
  2. Decorative packaging is used
  3. Taping is not secure
  4. No proper packaging for fragile items
  5. Recycled cardboard boxes are used
  6. No proper sealing/taping with original packaging

What are the prohibited items?2023-08-03T14:27:35+08:00

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Contact Us : 03-7787 8400 (Ext: 2408)


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