eValue is a prepaid product with weight limits of 0.5kg and 1kg. Each purchase of eValue includes ten (10) eValue consignment notes and ten (10) eValue flyers. eValue can be used immediately or kept for later use. eValue can be purchased from any GDEX Branch, GDEX POP+ and Agent as well as selected MBE and Ikobana outlets as listed on our website. Refer to GDEX Network List to locate a station near you.

eValue flyers must be used together with eValue consignment notes according to the specific weight limit. No other packing materials are allowed.

No, eValue consignment notes can only be used for shipments within Peninsular Malaysia. International and inter-region shipments are not allowed.

eValue shipments must not exceed maximum weight printed on the consignment note. GDEX reserves the right to hold or not to accept any shipment exceeding maximum weight limit.

No, only one eValue consignment note per shipment is allowed. Multi-Piece Shipment (MPS) is strictly disallowed.

Multi-Piece Shipment (MPS) is strictly disallowed.

All shipments with eValue consignment notes can be lodged in at any GDEX Branch, GDEX POP/POP+ and Agent as well as selected MBE and Ikobana outlets as listed on our website. Alternatively, contact GDEX Pick-Up Hotline at 03-7787 6688 or your nearest GDEX station to arrange for shipment pick-up. Pick-up surcharge is RM5.00 per pick-up arrangement.

Yes. For example, eValue purchased from GDEX Sitiawan branch can be lodged in at GDEX Teluk Intan. eValue purchased from MBE Paradigm Mall can be lodged in at GDEX Damansara Perdana branch, vice versa.

Yes. Please contact your nearest GDEX Branch if shipment is already with us and we will try to cancel the delivery accordingly. However, all consignment notes purchased are not refundable or exchangeable regardless if you decide to cancel at any point.

No. Replacement is not allowed. For mistakes made when filling out the consignment note, do amend on the same copy.

Yes. Expiry date is printed on the consignment note. GDEX reserves the right not to accept any shipment lodged in after the expiry date. Expired consignment notes are not refundable or exchangeable.

The minimum purchase quantity for this product is ten (10) units.

GDEX’s liability is strictly limited to direct loss and damage only. The maximum liability of the carriage per waybill shall not exceed RM200.00 for any reason whatsoever.