What is the liability and compensation coverage?
GDEX’s liability is strictly limited to direct loss and damage ...
What is the minimum purchase quantity?
No minimum purchase quantity. Purchase of this product can be ...
Does this product have any expiry policy?
Yes. Expiry date is printed on the consignment note. GDEX ...
Can consignment note purchased be replaced with a new one?
No. Replacement is not allowed. For mistakes made when filling ...
Can consignment note purchased be cancelled even after lodging in?
Yes. Please contact your nearest GDEX Branch if shipment is ...
Can I lodge-in shipments at a different station or outlet from where my Premium Plus was purchased?
Yes. For example, Premium Plus purchased from GDEX Sitiawan branch ...
Where to lodge-in once shipment is prepared?
All shipments with Premium Plus consignment notes can be lodged ...
Is Multi-piece Shipment (MPS) allowed?
Multi-Piece Shipment (MPS) is strictly disallowed.
Can more than one Premium Plus consignment note be pasted on the shipment to make up the additional weight? For example two 3kg Premium Plus consignment notes pasted on one shipment weighing 6kg.
No, only one Premium Plus consignment note per shipment is ...
What if shipment exceeds the maximum weight printed on the consignment note?
Prepaid Add On needs to be purchased for overweight shipment. ...
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