Speed-PAC is a prepaid product with maximum weight of either 3kg or 10kg. Each purchase of Speed-PAC includes one (1) Speed-PAC consignment note and one (1) Speed-PAC Box. Speed-PAC can be used immediately or kept for later use. Speed-PAC can be purchased from any GDEX Branch, GDEX POP+ and Agent as listed on our website. Refer to GDEX Network List to locate a station near you.
Prepaid Add On needs to be purchased for overweight shipment. Customer can choose to use Prepaid Add On 1KG sticker or Prepaid Add On 5KG sticker according to actual weight of shipment upon lodge-in. For Pick-up arrangement, Prepaid Add On sticker can be bought in advance and pasted on overweight shipment upon pick-up. GDEX reserves the right to hold or not to accept any shipments exceeding maximum weight limit if customer disagrees to pay for Prepaid Add on.
Can more than one Speed-PAC consignment note be pasted on the shipment to make up the additional weight? For example two 3kg Speed-PAC consignment note pasted on one shipment weighing 6kg.Michael Sweetmag2022-11-22T13:42:42+08:00
All shipments with Speed-PAC consignment notes can be lodged in at any GDEX Branch, GDEX POP/POP+ and Agent as listed on our website. Alternatively, contact GDEX Pick-Up Hotline at 03-7787 6688 or your nearest GDEX station to arrange for shipment pick-up. Pick-up surcharge is RM5.00 per pick-up arrangement.
Can I lodge-in shipments at a different station or outlet from where my Speed-PAC was purchased?Michael Sweetmag2022-11-22T13:27:14+08:00
Yes. For example, Speed-PAC purchased from GDEX Sitiawan branch can be lodged-in at GDEX Teluk Intan. Speed-PAC purchased from MBE Paradigm Mall can be lodged-in at GDEX Damansara Perdana branch, vice versa.
Can consignment note purchased be cancelled even after lodging in?Michael Sweetmag2022-11-22T13:28:07+08:00
Yes. Please contact your nearest GDEX Branch if shipment is already with us and we will try to cancel the delivery accordingly. However, all consignment notes purchased are not refundable or exchangeable regardless if you decide to cancel at any point.
Can consignment note purchased be replaced with a new one?Michael Sweetmag2022-11-22T13:29:52+08:00